ABOUT & FAQ’S
ABOUT & FAQ’S
SHOPPING INFORMATION
WHAT SHIPPING METHODS ARE AVAILABLE?
Click & Collect From the Mumbles Store
Next Day Delivery Between 3-9pm.
Zone 1: Mumbles & Swansea Next Day Delivery *
Zone 2: Wider Swansea & Gower Next Day Delivery
Click & Collect From the Mumbles Store
Next Day Delivery Between 3-9pm.
Zone 1: Mumbles & Swansea Next Day Delivery *
Zone 2: Wider Swansea & Gower Next Day Delivery
DO YOU DELIVER THROUGHOUT THE UK?
We Currently only deliver to Mumbles, Gower & Swansea. We do NOT deliver nationally.
We Currently only deliver to Mumbles, Gower & Swansea. We do NOT deliver nationally.
DO YOU OFFER SAME DAY DELIVERY?
Same day is not currently available. You can Click-and-Collect same day. It is out intention to bring same day delivery to our customers in the coming months, bare with us! WhatsApp us with your delivery questions.
Same day is not currently available. You can Click-and-Collect same day. It is out intention to bring same day delivery to our customers in the coming months, bare with us! WhatsApp us with your delivery questions.
HOW MUCH DOES DELIVERY COST?
Delivery to Zones 1 & 2 costs £4.50
Delivery to Zones 1 & 2 costs £4.50
PAYMENT INFORMATION
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Visa, Visa Debit, Mastercard, Paypal, Apple Pay & Android Pay
We accept Visa, Visa Debit, Mastercard, Paypal, Apple Pay & Android Pay
IS BUYING ON-LINE SAFE?
Our eshop is run on the Shopify platform. This means that we don't ever see your debit/credit card, and your data is secured by the UK's largest provider of ecommerce solutions, so that you can shop safely.
Our eshop is run on the Shopify platform. This means that we don't ever see your debit/credit card, and your data is secured by the UK's largest provider of ecommerce solutions, so that you can shop safely.
ORDERS & RETURNS
HOW DO I PLACE AN ORDER?
Placing an order is as simple as visiting our online shop, selecting the items you would like and adding them to your basket. When you hit checkout now you will be prompted for your payment details and shipping info or select click and collect from our MumbAles Store.
Placing an order is as simple as visiting our online shop, selecting the items you would like and adding them to your basket. When you hit checkout now you will be prompted for your payment details and shipping info or select click and collect from our MumbAles Store.
HOW CAN I CANCEL OR CHANGE MY ORDER?
If you have a change of heart on one of your orders please visit our contact page and one of the team will be on hand to help you change your order.
If you have a change of heart on one of your orders please visit our contact page and one of the team will be on hand to help you change your order.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You do not need an account to complete an order, once you have completed the checkout process you will be sent a confirmation email - no account needed.
You do not need an account to complete an order, once you have completed the checkout process you will be sent a confirmation email - no account needed.